Enterprise Social Media and Employee Agility: The Role of Task Context and Personal Motivation
研究企业社交媒体使用如何通过任务复杂性和任务相互依赖性影响员工敏捷性，并发现员工促进焦点增强而预防焦点削弱这一间接效应。
Organizations increasingly use social media platforms to improve internal communication, content creation, and knowledge sharing among employees. This study seeks to explore whether task characteristics (complexity and interdependence) influence the relationship between the usage of enterprise social media (ESM) and employee agility. The regulatory focus theory is used to explain the influence of employees’ promotion and prevention focus on the relationship between the usage of ESM platforms and task characteristics, as well as employee agility. All assumptions were tested using 318 cases from Chinese companies using the PROCESS Macro tool. Both task complexity and task interdependence mediate the relationship of ESM platforms and employee agility. Promotion focus moderates the relationship of ESM platforms and task characteristics and the indirect connection of ESM platforms and employee agility through task characteristics, but prevention focus weakens these relationships.