科学现状:包容性设计与数字健康干预的新前沿

State of science: New frontiers in inclusive design and digital health intervention

Ergonomics · 2025
被引 2
ABS 3

中文导读

这篇综述探讨了包容性设计在老龄化与数字服务转型背景下的新挑战,强调健康不平等影响数字技能和数字健康干预的使用,并提出面向交叉性包容设计的未来路线图。

Abstract

Inclusive design has evolved as a design approach and a research topic in the last three decades. Despite its evolution, there are new frontiers to consider in the context of two phenomena: global ageing populations and the digital transition of services, particularly healthcare. This state-of-science paper presents challenges to be considered when taking an intersectional perspective and its impact on the development of digital health intervention (DHI). We present evidence highlighting how health inequalities can impact digital skills, affecting the use of DHI and potentially exacerbating existing health disparities. We offer a more nuanced understanding of ageing, considering multiple levels of disadvantage and its impact on people benefiting from DHI. We speculate on the future of digital interactions powered by artificial intelligence, which can guide the future development of inclusive design. We conclude by proposing a roadmap embracing a more intersectional inclusive design with routes for human factors research, practice, and policy.

包容性设计数字健康干预老龄化健康不平等人因工程