从愿景到行动:创业领导力如何激发酒店业的创新行为

From vision to action: how entrepreneurial leadership sparks innovative behaviour in the hospitality industry

International Journal of Contemporary Hospitality Management · 2025
被引 2
ABS 3

中文导读

研究了创业领导力如何通过心理授权、知识分享和情感承诺影响酒店一线员工的创新行为,基于加纳星级酒店388名员工的调查数据。

Abstract

Purpose This study aims to examine the nexus between entrepreneurial leadership and innovative behaviour, mediated by psychological empowerment, knowledge sharing, and affective commitment. Design/methodology/approach A quantitative explanatory research design was adopted, with data gathered in two waves over one month from 388 frontline employees of star-rated hotels in Ghana. The data retrieved were analysed using descriptive and inferential statistics with the help of SPSS (V.26) and SmartPLS 4.0. Findings The analysis revealed a positive relationship between entrepreneurial leadership and innovative behaviour. Affective commitment and knowledge sharing sequentially mediated this relationship. In addition, there were parallel mediating effects of knowledge sharing and psychological empowerment in the link. However, affective commitment alone did not significantly mediate the relationship between entrepreneurial leadership and innovative behaviour. Finally, knowledge sharing was found to mediate the relationship between affective commitment and innovative behaviour. Practical implications Leaders of organisations should adopt behaviours that seek to empower employees, offer a feeling of attachment to the organisation and foster knowledge sharing to drive continuous innovative behaviours. Originality/value This study uniquely extends the social exchange theory by revealing how entrepreneurial leadership activates frontline innovation through dual emotional-cognitive pathways (i.e. psychological empowerment and knowledge sharing), thereby shifting focus from affective bonds to actionable empowerment in the hospitality industry.

酒店业创业领导力创新行为知识分享心理授权