Learning about artificial intelligence? Cluelessness, courage, and magic in facing a moving target
一位组织管理学者通过自传体反思，讲述自己从对人工智能一无所知到勇敢面对这一移动目标的学习过程，提出以批判反思视角研究人机交互，为管理学者提供研究思路。
Artificial intelligence in its myriad forms is taking the world by storm. In this Provocation Essay, I reflect on my learning in studying human-artificial intelligence interaction. I embarked upon the journey as an organization and management scholar who was clueless about technology but mustered the courage to face artificial intelligence. I learned to approach it as a moving target and slippery subject of inquiry. Viewing artificial intelligence as magic orchestrated by magicians and driven by future-oriented discourse helped me make sense of what is done and sold in its name, how, and why. Based on my autoethnography, I propose a perspective for studying human-artificial intelligence interaction that is grounded in what organization and management scholars can do: critical reflexive inquiry that is open to collaborating with scholars and practitioners with different insights into artificial intelligence and committed to keeping arguments open-ended and leaving room for readers’ imagination. In doing so, we can speak up for humans in human-artificial intelligence interaction.