被赛博格服务:人类增强技术如何影响消费者对一线员工反应的洞见
Served by a cyborg: insights into how human enhancement technologies impact consumer response to frontline employees
Journal of Retailing · 2025
被引 3
ABS 4
- Nicole J. Hess 通讯
- Martin Mende
- Maura L. Scott
- Anne L. Roggeveen
- Dhruv Grewal
市场营销消费者行为服务管理人机交互