通过亚马逊评论揭示客户不满的根源：一种用于电子商务质量管理的混合集成深度学习方法

Uncovering the roots of customer dissatisfaction via Amazon reviews: a hybrid ensemble-deep learning approach for E-commerce quality management

• Rahul Kumar 通讯
• Shubhadeep Mukherjee
• Divya Choudhary