新时代信任的边界

The Boundaries of Trust in a New Era

Academy of Management Review · 2025
被引 2
人大 A+FT50UTD24ABS 4*

中文导读

本专题论坛探讨当代社会与技术变革对信任理论的影响,从代理性和脆弱性两个主题出发,分析组织内外相互依赖、全球不确定性及信息技术进步如何重塑信任的形成与边界。

Abstract

This special topic forum examines the implications of contemporary societal and technological change for theory on trust. We briefly review these articles and identify two core themes emerging from the articles. The first theme focuses on the importance of agency to the formation and maintenance of trust, whereas the second theme addresses the relevance of vulnerability to the trust process. We argue that these themes are relevant due to three trends in organizations and society: (1) the impact of interdependence within and between organizations and between humans and technology on accountability; (2) the impact of high levels of global uncertainty on how, and to what extent, trust develops; and (3) the impact of advances in information technology on the willingness and ability to make informed decisions to trust. Implications for these trends on pushing the boundaries of trust theory are discussed.

信任理论社会技术变革组织间信任脆弱性