变废为宝:消费者为何喜欢个性化升级再造

Transforming trash into treasure: Why consumers like personalized upcycling

International Journal of Research in Marketing · 2025
被引 0
ABS 4

中文导读

研究消费者对个性化升级再造(将消费者自己的废料改造成新产品)的反应,通过实地研究和六项实验发现,相比普通升级再造或回收产品,消费者更青睐个性化升级再造,因为它激活了消费者的环保意识,并促进更广泛的环保行为。

Abstract

This research investigates consumer reactions to personalized upcycling, which refers to a novel form of commercial upcycling whereby a company transforms a consumer’s own waste materials into an upcycled product for the same consumer (e.g., transforming a consumer’s old jeans into a weekend bag for them). A field study and six controlled experiments show that personalized upcycling elicits more positive consumer reactions compared to made-to-stock upcycling (i.e., upcycled products made from waste materials that a company generates itself or receives from its suppliers) and other green products, such as recycled products or secondhand products. This effect occurs because consumers already own the waste materials (i.e., what is mine) before they are transformed into a personalized upcycled product for them, which helps them see the trait of environmental consciousness embodied by personalized upcycled products in themselves (i.e., what is me)—referred to as pro-environmental activation. Finally, we investigate a socially important downstream consequence of personalized upcycling and demonstrate that the higher level of pro-environmental activation that consumers derive from personalized upcycling leads to enhanced pro-environmental behavior in areas beyond the product in question

消费者行为绿色营销个性化营销升级再造