Workers’ Responses to CSR Decoupling in Garment Supply Chains: A Hirschmanian Perspective
基于越南服装业40次访谈，研究工人如何应对供应商企业社会责任政策与实际做法脱钩导致的恶劣劳动条件，构建了工人回应动态框架，对政策制定者和从业者强化工人声音有指导意义。
ABSTRACT This study examines the paradoxical portrayal of supply chain workers in the literature as passive and obedient while complicit or rebellious in the face of substandard working conditions in supplier facilities. Specifically, it examines how workers respond to poor labor conditions caused by corporate social responsibility (CSR) decoupling, or the discrepancy between suppliers' formal policies and actual factory‐floor practices. Drawing from 40 interviews in Vietnam's garment industry and building on Hirschman's exit, voice, and loyalty framework and its extensions, the authors develop a dynamic framework of when and how workers respond to decoupled practices. This article contributes to three key areas of research. First, it elucidates workers' role in both accepting and resisting CSR decoupling, advancing the literature on CSR decoupling in global supply chains, which has traditionally focused on buyers or suppliers. Second, it responds to calls for humanizing the sustainable supply chain management literature by emphasizing factory‐level workers and the value of studying less powerful actors. Third, it adapts Hirschman's model to supply chain contexts and their unique dynamics. The findings also provide relevant guidance for policymakers and practitioners, demonstrating the need to strengthen worker voice through a multipronged approach.