Healthcare at the Crossroads: Impacts of Online Health Community on Off-line Healthcare Quality and Equity
研究发现，医生参与医院附属在线健康社区可使患者死亡风险降低3.87%、康复率提高4.63%，对低社会经济地位患者效果更显著，有助于减少医疗不平等。
Practice- and Policy-Oriented Abstract Hospital-affiliated online health communities (OHCs) offer a powerful tool to enhance off-line care quality and promote health equity. This study reveals that, when physicians participate in OHCs, their patients experience a 3.87% reduction in mortality risk and a 4.63% increase in recovery rates. A key mechanism is the improvement in care continuity—better care coordination and stronger patient–provider relationships—facilitated by online interactions. Crucially, these benefits are significantly more pronounced for patients with low socioeconomic status, demonstrating OHCs’ potential to reduce healthcare disparities. To maximize impact, healthcare providers should actively encourage physician engagement in OHCs, integrate these platforms with existing health records, and promote their use among disadvantaged populations. Policymakers can leverage OHCs as a strategic tool to advance equitable, high-quality care.