职场中的关系建立是员工的助力还是负担?探索关系性工作重塑的作用

Is guanxi ‐building in the workplace a boost or a burden for employees? Exploring the role of relational job crafting

Applied Psychology · 2025
被引 0
ABS 3

中文导读

基于压力应对理论,研究中国职场中关系型人力资源管理实践如何促使高自我监控员工通过关系性工作重塑来应对,并发现这种应对既带来讨好行为也导致工作疲劳,具有双刃剑效应。

Abstract

Abstract Guanxi in Chinese culture is deeply rooted in asymmetric interpersonal interactions, where favors and reciprocity play central roles. This emphasis on guanxi extends to management practices, known as guanxi human resource management (HRM) practices. Drawing on the transactional theory of stress and coping, we explore why individuals with high self‐monitoring are more likely to adapt to workplace stress induced by guanxi HRM practices, which in turn motivates them to engage in relational job crafting (RJC) as a coping strategy. We further propose that engaging in RJC serves as both a boost and a burden for individuals, thereby highlighting its double‐edged consequences. Our mediated‐moderation framework was examined with a three‐wave survey conducted with 114 supervisors and 268 employees from Taiwan. The results indicated that self‐monitoring moderated the relationship between guanxi HRM practices and RJC. As predicted, RJC was positively associated with both ingratiation and work fatigue. Specifically, individuals with high self‐monitoring were more likely to proactively engage in RJC in response to guanxi HRM practices. Furthermore, RJC mediated the interactive effects of guanxi HRM practices and self‐monitoring on ingratiation and work fatigue. Theoretical and practical implications are discussed.

人力资源管理组织行为学中国文化工作压力与应对