当好人做坏事:创造性公共服务与不道德行为

When good people do bad things: creative public services and unethical behaviours

Public Management Review · 2025
被引 0
ABS 4

中文导读

研究发现,公共服务人员的创造力与不道德亲社会行为正相关,道德辩护起中介作用,且受个人道德身份影响。

Abstract

Public service providers need to be creative when facing service challenges. However, such creativity might lead to unethical prosocial behaviours (UPBs), which warrants further study.This study first developed and validated representative UPB scenarios; then empirically tested the relationship between creativity and UPBs using survey data collected from a unique sample of front-line social workers. Results showed that creativity is significantly positively correlated with UPBs. Besides, moral justification mediates the relationship, which is further influenced by individuals’ moral identities. This study sheds light on the dark side of creativity and calls for further investigation.

公共管理公共服务组织行为创造力道德