声誉守护者:管家氛围如何激励非家族员工抵御声誉威胁

Guardians of Reputation: How Stewardship Climate Mobilizes Nonfamily Employees to Defend Against Reputational Threats

FAMILY BUSINESS REVIEW · 2025
被引 0
人大 A-ABS 3

中文导读

研究家族企业中管家氛围如何通过提升非家族员工的心理所有权,激励他们像家族成员一样主动维护企业声誉,并验证了声誉防御行为的新测量方法。

Abstract

Family firms enjoy strong reputations, but deep ties between family and business make them vulnerable to reputational threats. We examined the psychological ownership (PO) gap between family and nonfamily employees and its effect on reputational defense behaviors, theorizing stewardship climate as one way to inspire nonfamily employees to defend the firm’s reputation “like family.” Using a multisource study of Irish family firms, we show that stewardship climates elevate nonfamily employees’ PO, motivating them to defend the firm’s reputation. Our study validates a new firm-level measure of reputational defense behavior and reveals the power of stewardship, especially when reputation feels threatened.

家族企业声誉管理员工行为组织氛围