Artificial Intelligence as an Organizing Capability Arising from Human‐Algorithm Relations
提出将人工智能视为源于人类与算法之间关系的组织能力,而非独立实体,并探讨其对组织分析、学习和行动的影响,为理解AI的组织效应提供新视角。
Abstract In this article, we move beyond the prevailing view of artificial intelligence (AI) as an independent entity within organizations, which, we argue, risks obscuring potential explanations of the effects of AI on organizing. Drawing on posthumanism, we propose an ontological shift in conceptualizing AI. We theorize that, instead of residing within algorithmic actors, AI arises from the relations among human and algorithmic actors as an organizing capability. This capability is characterized by connectivity, codependence, and emergence as core properties, and contributes to organizational analysing, learning, and acting in pursuit of organizational goals. The shift from the entity view to the organizing capability view of AI has significant implications for understanding its organizational effects and opens new avenues for research in human‐algorithm collaboration, algorithmic management, and organizational intelligence, while counterbalancing tendencies to treat AI as autonomous agents.