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亲社会承诺的升级:B公司运动如何催化社会影响

The escalation of prosocial commitment: How the B corporation movement catalyzes social impact.

Journal of Applied Psychology · 2025
被引 0
人大 A+FT50ABS 4*

中文导读

研究B公司(已获亲社会认证的企业)为何在认证后仍参与提升多样性、公平与包容(DEI)的挑战,并发现这种升级行为改善了DEI实践和可持续性,产生集体溢出效应,但也出现“包容悖论”:DEI较弱的企业更可能退出运动。

Abstract

Organizations have embraced sustainability certifications as a way of demonstrating their prosocial commitments. These certifications are often rigorous and resource-intensive, and yet some certified organizations increase their efforts beyond receiving the certification. To understand why, we revisit the literature on escalation of commitment to theorize the escalation of prosocial commitment. We test our framework by analyzing why B Corporations (B Corps)-businesses that have been certified for their prosocial commitments-would participate in an initiative that challenged them to improve their diversity, equity, and inclusion (DEI) practices and whether their efforts have any effect. Our framework emphasizes three organization-level drivers of escalation of prosocial commitment: image and identity, internal and external context, and urgency to demonstrate impact. Our findings largely support these drivers. Furthermore, escalation of prosocial commitment leads to improvements in both DEI practices and sustainability practices more generally and has collective spillover benefits, including reduced certification attrition rates and a positive shift in the DEI profiles of new B Corps that certified for the first time after the conclusion of the initiative. We also find a surprising outcome-what we call a paradox of inclusivity: B Corps with less emphasis on DEI practices, despite being strong in other sustainability areas, were more likely to exit the B Corp movement after the initiative. Our research contributes to the escalation of commitment literature, reveals practice implications for certifying bodies and organizations seeking to foster social impact, and offers insights to policymakers about potential levers for remaking capitalism. (PsycInfo Database Record (c) 2026 APA, all rights reserved).

亲社会行为认证可持续发展企业社会责任