你想一起出去玩吗?理解工作中收到社交活动邀请的积极与消极后果

Do You Want to Hang Out? Understanding the Positive and Negative Consequences of Receiving Social Activity Invitations at Work

PERSONNEL PSYCHOLOGY · 2025
被引 2
人大 AABS 4*

中文导读

基于资源保存理论,通过五项实验和实地研究发现,同事的社交活动邀请既会通过感激提升员工的组织自尊和助人行为,也会通过压力导致情绪耗竭和工作退缩,尤其对人际自我效能感低的员工影响更大。

Abstract

ABSTRACT While previous research has primarily focused on the positive effects of employees’ engagement in social activities, this study shifts the focus to the receipt of social activity invitations from coworkers. Drawing on conservation of resources (COR) theory, we theorize how coworkers’ social activity invitations trigger employees’ resource gain and resource loss spirals, resulting in both beneficial and detrimental workplace outcomes, respectively. Through three experimental studies (Studies 1a to 1c), a multi‐wave and multi‐source field study (Study 2), and an event‐contingent field study (Study 3) conducted with employees in both Western and Eastern cultures, we showed that social activity invitations facilitate resource gain spirals by eliciting feelings of gratitude, which in turn enhance organization‐based self‐esteem and foster subsequent organizational citizenship behavior directed toward their coworker (i.e., the source of the invitation). At the same time, social activity invitations also trigger resource loss spirals by inducing stress, leading to emotional exhaustion and subsequent work withdrawal, particularly among employees with lower (vs. higher) interpersonal self‐efficacy. Overall, our research not only sheds light on the positive and negative outcomes associated with social activity invitations but also provides a new perspective in the literature on social activities.

组织行为学工作场所社交资源保存理论员工幸福感