A 10‐week longitudinal study of voice and silence: Revealing the energy and social dynamics of speaking up and staying silent
通过10周的经验取样法,研究员工发言与沉默的周际动态,发现发言与发言氛围相互促进,发言氛围减少沉默,但情绪耗竭与沉默无滞后关联。
Abstract A 10‐week experience sampling study evaluated the temporal dynamics of employee voice and silence. Drawing on Conservation of Resources theory (Halbesleben et al., 2014; Hobfoll et al., 2018), emotional exhaustion and psychological climate for voice were treated as energy and social resources, respectively, that dynamically shape voice and silence behaviour from week to week ( T = 10). Participants responded weekly ( N = 193; total sample NT = 1479). Dynamic structural equation modelling supported a positive reciprocal relationship for voice and voice climate, whereby each increased the other across weeks. Voice climate also mitigated silence across weeks. There were no lagged effects between exhaustion and silence. Within occasions, silence and exhaustion were positively correlated.