Ecosystem Orchestration Work in the Digital Transformation of Ecosystems
通过七家编排企业及其数字生态系统的多案例研究，提出一个三阶段框架（数字中介、数字包围、智能化），解释企业如何通过多层面、多层次的编排工作实现生态系统数字化转型并深化价值创造。
ABSTRACT Developing the right structure of interdependence is crucial to determining orchestrators' success in digitally transforming ecosystems and deepening value creation. Although firms' digitally transforming ecosystems represent a recent yet fast‐growing phenomenon, the current literature offers limited theoretical insights and empirical guidance on the dynamic role of orchestrators in digital transformation (DT). Hence, through a multiple case study of seven orchestrator firms and their digital ecosystems, this study introduced a framework explaining how firms digitally transform ecosystems and their structure of interdependence through multifaceted, multilevel three stages: Digital intermediation, digital envelopment, and smartification. These stages offer an alternative perspective in relation to current scholarship, which suggests that firms should pursue reducing external dependence. Building on these findings, we propose a new theoretical framework: Orchestration work in the DT of ecosystems. Implications and opportunities for further research are also discussed.