Thriving for workers with disability in tourism
本研究通过视觉参与式方法,从残疾员工视角探讨旅游工作中的繁荣内涵,发现活力、学习和尊严是三个关键维度,且主管的真诚参与等情境因素至关重要。
This manuscript challenges conventional workplace norms in tourism that continue to marginalise people with disability. Grounded in emancipatory and social justice perspectives, we apply a visual-based participatory method to critically explore how people with disability understand thriving and what enables them to thrive in the tourism workforce. Findings reveal that vitality, learning and dignity are three key dimensions of thriving at work. Contextual determinants, including the genuine engagement of supervisors, are critical in activating the capabilities of people with disability, enhancing their potential to thrive in the workplace. A conceptual model is presented, articulating the underlying determinants of thriving for workers with disability in tourism. Future research should critically explore alternative solutions that normalise disability as part of workplace diversity. • Challenges conventional workplace norms and practices in tourism • Defines thriving at work from people with disability's perspective • Reveals vitality, learning, and dignity are three dimensions of thriving at work • Articulates interpersonal dynamics between people with disability and supervisors