将多样性氛围置于情境中:文化与构成如何塑造多样性氛围的影响

Putting Climate into Context: How Culture and Composition Shape the Effects of Diversity Climate

ORGANIZATION SCIENCE · 2025
被引 0
人大 AFT50UTD24ABS 4*

中文导读

研究了组织多样性氛围如何通过影响员工情感承诺的平均水平和分散度来提升生产力,并探讨了单位构成与地区文化宽松度如何调节这一效应。

Abstract

Existing evidence demonstrates that an organization’s diversity climate can enhance its bottom line. Though some scholars theorize potential mediators to explain these effects, recent meta-analytic and literature reviews conclude that much remains unknown regarding both why diversity climate influences outcomes and how sociocultural factors within and beyond the organization may shape its implications. We propose that unit-level diversity climate stands to produce more uniformly positive affective commitment levels (i.e., higher commitment mean and lower commitment dispersion), thereby optimizing the returns on human capital investments in the form of greater unit productivity. Data from 738 stores in 48 American states indicate a significant indirect effect of unit diversity climate on productivity through affective commitment mean and dispersion. Moreover, we apply the concept of climate context congruence to extend diversity climate theory and explore the influence of alignment among unit-level diversity climate, unit composition (i.e., racioethnic diversity), and cultural tightness–looseness (i.e., state tightness–looseness) in the geographic region within which the unit is operating. In doing so, we offer a more comprehensive theoretical understanding of the sociocultural conditions wherein supportive diversity climates may be differentially beneficial. Our results support the notion that organizations may reap greater benefits of diversity climate when state culture and unit composition align (i.e., tighter/homogenous, or looser/diverse) to accentuate diversity climate efficacy.

组织行为多样性管理组织文化人力资源管理