优化循环商业模式的价值主张:价格、品牌、质量与循环性的相互作用

Optimizing Value Propositions for Circular Business Models: The Interplay of Price, Brand, Quality, and Circularity

BUSINESS STRATEGY AND THE ENVIRONMENT · 2025
被引 0
人大 A-ABS 3

中文导读

通过离散选择联合实验(n=365),研究了循环商业模式中价格、品牌、质量和循环性四个价值维度对客户决策的影响,发现低价、高端品牌和高质量能提升参与度,但高循环性(减量、再利用)反而降低参与度。

Abstract

ABSTRACT Despite the increasing interest in circular business models (CBMs), how they engage customers and other stakeholders is still under‐researched, limiting their broader implementation. This study addresses this gap by examining how CBMs can foster engagement through their value propositions. Through a literature review, we identify four key dimensions of value propositions: brand, quality, price, and circularity. Using a discrete choice conjoint experiment ( n = 365), we assess their impact on customer decision‐making, offering valuable insights for advancing their engagement with CBMs. Our findings offer critical insights: lower prices significantly boost customer engagement, while high‐end brands and high quality also drive higher engagement compared with their lower‐end counterparts. Surprisingly, higher levels of circularity (reduce and reuse) reduce engagement, contrasting with lower levels of circularity (recycling) and linearity. These findings have both theoretical and practical contributions, highlighting how value propositions can enhance customer engagement and unlock the potential of CBMs to drive sustainable consumption.

循环商业模式客户参与价值主张可持续消费