How Organizations Utilize Blockchain Technology to Improve Sustainable Performance: Unveiling the Role of Blockchain Capability and Social Capital
基于207家中国企业的调查数据，研究发现区块链使用通过区块链能力的中介作用影响可持续绩效，而社会资本负向调节区块链使用与能力的关系，为管理者利用区块链提升可持续绩效提供了新视角。
ABSTRACT Sustainable performance has emerged as a critical concern for firms, and blockchain plays a pivotal role in facilitating sustainability outcomes. However, the mechanisms and boundary conditions through which blockchain use affects sustainable performance are unclear. Drawing on information technology‐enabled organizational capabilities theory, we propose how and when blockchain use affects sustainable performance, depending on the mediating role of blockchain capability and the moderating role of social capital. Based on survey data from 207 Chinese firms, the empirical results reveal that blockchain capability fully mediates the link between blockchain use and sustainable performance. Further analysis finds that social capital negatively moderates the connection between blockchain use and blockchain capability; namely, when blockchain is used to develop blockchain capability, social capital creates a substitution relationship. This research offers valuable insights into how firms can leverage blockchain to achieve sustainable performance by introducing a novel capability perspective.