重返办公室政策的动态与复杂性

The Dynamics and Complexities of Return‐to‐Office Policies

HUMAN RESOURCE MANAGEMENT · 2025
被引 3
人大 AFT50

中文导读

回顾了重返办公室政策对员工生产力、离职率、企业文化、心理安全、心理健康和倦怠等结果的影响,并提出了10项最佳实践和未来研究框架。

Abstract

ABSTRACT Working remotely during the pandemic reshaped workplace culture. Many employers face pushback when implementing return‐to‐office (RTO) policies, primarily because the beliefs and expectations of employers and employees differ. This paper reviews the effects of RTO policies on various outcomes, including employee productivity, voluntary turnover, corporate culture, psychological safety, workplace civility, mental health and well‐being, and burnout incidence. Drawing on theory and research in these areas, it then proposes 10 best practices to support RTO transitions, such as framing the conversation, repairing the psychological contract, and developing RTO and communication strategies. To facilitate further improvements, the paper concludes with a framework comprising six focal areas related to RTO transitions, along with specific questions for future research.

组织行为人力资源管理工作场所文化员工心理健康