Building Culture From the Middle Out
研究指出,各级领导者可通过连接公司官方价值观与日常互动中的小文化来建设文化,对一家财富100强公司的分析显示,关注整体与局部文化的管理者能提升团队绩效和员工留存率。
Culture happens in big and small ways in organizations. Leaders at any level can be culture builders by finding ways to link their company’s “big-C” culture — its official set of values — with the “small-c” culture that plays out in daily patterns of interaction. In a study of one Fortune 100 company, managers who were attentive to both the culture of the entire organization and the more narrow culture within their span of influence saw better retention numbers and team performance.