Navigating crises in virtual spaces: A usability evaluation of Virtual Reality training in LIS education
评估了面向图书馆学研究生设计的虚拟现实培训模块的可用性，21名学生参与后报告高可用性和沉浸感，表明VR可用于培养危机沟通技能。
Abstract This paper presents findings from a usability evaluation of a virtual reality (VR) training module designed to support library and information science (LIS) graduate students in developing crisis communication and de‐escalation skills. As public libraries increasingly serve patrons experiencing mental health, housing, or substance use crises, there is a growing need to prepare future librarians for these interactions. Despite the potential of VR for immersive and repeatable training, no existing VR programs focus specifically on crisis management in library settings. This interdisciplinary project addresses that gap through a usability study with 21 LIS students who participated in a VR‐based training session using Mozilla Hubs. Participants reported high levels of usability, immersion, and perceived effectiveness, suggesting that VR offers a promising, low‐stakes environment for building communication skills. These findings underscore the value of continued exploration into VR as a scalable and innovative approach for LIS education.