Caught in the middle: Buying from markets and selling to networks
研究了当供应端采用市场交易(如盲拍)而客户端是长期关系网络时,买卖双方互动如何受限,以挪威鲱鱼出口商为例,发现市场交易会溢出影响网络关系,难以实现充分合作。
The purpose of this paper is to look at how relationships between buyers and sellers are affected when on the supply side the most important resource is available only through a trading system created from a market perspective, whereas on the customer side the interaction resembles a network where relationships are long-term and complex. The empirical setting of the study is the pelagic industry , where this situation represents a challenge for the Norwegian herring exporters as they try to bridge these two types of interactions. In this industry , the purchasing of the herring is subject to a blind auction by law. At the same time, Norwegian exporters have customers in European seafood markets characterised by long-term relationships and close cooperation between importers, processors, producers and retailers. To analyse this situation, the study applies a qualitative research design including personal interviews with selected respondents in Norway and the three largest Norwegian herring export markets: Germany, Poland and Russia. The authors find that the interaction in these particular supplier–customer relationships is not extended to its full potential. It seems that the market-type transactions create “spillover-effects” to the other relationships, meaning that it is difficult to maintain high-involvement relationships when interaction in connected relationships is limited.