The Economics of Freebies in Exchange for Consumer Information on the Internet: An Exploratory Study
研究了网络中介机构用免费服务换取消费者信息并转售给企业的商业模式,分析了其经济问题、对消费者福利的影响以及隐私担忧下的市场可持续性。
:A recent phenomenon in Internet advertising is the evolution of Web-based organizations that provide free e-mail services, or promotional rebates, or even cash to “qualified” on-line consumers who are willing to interact with them and view the advertisements. In order to qualify for such free services, consumers provide information on their demographics, life-styles, and preferences for products/services. The organizations use the information to target interactive advertisements of their corporate clients to the appropriate users. Different terms have been used to describe the concept, but from a business transaction viewpoint, these Web-based organizations act as intermediaries in collecting information from the consumers, paying for the information using freebies, and, in turn, selling it to corporate clients. Recently, several such” cybermediaries” have been the subject of takeovers by Microsoft and other Internet “portal” organizations. This paper describes the various business models that have been adopted by these cybermediaries, examining the economic issues of the models and the implications for consumer welfare. The continued viability of the market is explored in light of recent concerns regarding breaches in privacy of consumer information. Finally, the impact of different schemes used for pricing advertisements on the business models adopted by the organizations is discussed.