Impact pathways: on the grand challenge of forced displacement and how to address European refugee crises
本文为运营与供应链管理领域提出研究议程，聚焦欧洲难民支持系统的服务与管理挑战，通过多学科文献和实地经验开发三条影响路径，旨在为决策者提供持久解决方案。
Purpose This impact pathway paper develops an Operations and Supply Chain Management (OSCM) research agenda for addressing the grand challenge arising from increasing global displacement with a focus on managing service and support systems for people seeking refuge in Europe. Design/methodology/approach The developed impact pathways are informed by multi-disciplinary extant literature, secondary data sources, expert interviews, sandpit events, a panel discussion, and the authors’ field experience. Findings In this politicised and sensitive context, OSCM activities could be interpreted as protecting political interests over the preservation of human rights. Three pathways are developed to better address support challenges for people seeking refuge. Research limitations/implications The proposed OSCM research avenues will inform decision-makers with solutions to address this grand challenge. Social implications Given the misalignment between protection for people seeking refuge and the protracted nature of displacement, the legal, social, political, and operational interfaces deserve more research attention particularly given the allocation of European public resources. Goals include better policies and fit-for-purpose structures that deliver lasting solutions. Originality/value This article tackles a widely-recognised, yet underexplored, grand challenge that cuts across disciplines. A multi-disciplinary transformative research agenda is proposed for positive impact for those seeking refuge.