Does (professional) leadership matter for staff satisfaction? Evidence from a panel study of hospital boards
基于人力资本理论,利用英国NHS八年面板数据,研究发现医院董事会中专业领导(如医生)与员工满意度无直接关联,但专业领导的管理经验和董事会成员间的社会联系有显著调节作用。
Grounded in human capital theory, this study explores whether the presence of professional leaders, such as doctors on hospital governing boards, positively influences the organizational workforce. Drawing on eight years of data from the English NHS, the analysis finds no direct association between professional leadership and staff satisfaction. However, we identify a significant moderating effect attributable to two factors: the managerial experience of professional leaders and the degree of connectedness between board members. These findings highlight the importance of an emerging category of professional leader – the hybrid specialist – who can integrate depth of expertise with breadth of experience.