A meta-analysis of the performance effects of supply chain digitalization: toward a value-oriented perspective
本研究通过元分析73篇实证研究,区分价值创造与价值捕获两类数字化技术,发现前者更利于创新和供应链绩效,后者则与竞争绩效和供应链绩效关联更强,为供应链数字化战略提供指导。
Supply chain digitalization (SCD), the integration of digital technologies into supply chain activities, has become a central driver of transformation in contemporary supply chain management. Despite substantial scholarly attention, empirical evidence on the performance effects of SCD remains fragmented and at times contradictory. This study addresses this inconsistency by developing and testing a value-oriented perspective that distinguishes between digital technologies that foster value creation, generating benefits for customers and partners, and those focused on value capture to retain and exploit those benefits within the firm. This meta-analysis of 73 empirical studies identifies six value-creation themes and four value-capture themes, each associated with distinct digital technologies and supply chain functions. The results show that value-creation-oriented technologies are predominantly linked to innovation outcomes and supply chain performance, whereas value-capture-oriented technologies exhibit stronger associations with both competitive performance and supply chain performance. By disentangling these underlying mechanisms, the study clarifies when and how SCD contributes to performance and offers actionable guidance for aligning digitalization initiatives with strategic objectives in supply chains.