Walking a tightrope of exploitation: getting inside the black box of diversity-oriented HR practices–employee workplace well-being link using COR theory
基于资源保存理论，研究了多元化人力资源管理实践如何通过问题解决反思影响员工工作场所幸福感，并发现剥削型领导会削弱这一积极作用。
Purpose Grounded in the conservation of resources theory, this study examines the relationship between diversity-oriented human resource management (HRM) practices (DHRP) and workplace well-being, by detailing a mediating role of problem-solving pondering and a moderating role of exploitative leadership. Design/methodology/approach Data were collected from 338 full-time white-collar employees working in Pakistan. Findings Results showed that DHRP is positively associated with workplace well-being, both directly and indirectly via problem-solving pondering. Furthermore, exploitative leadership is found to reduce the positive effect of DHRP on problem-solving pondering. It also weakens the positive indirect relationship between DHRP and workplace well-being. Practical implications This study pinpoints a key mechanism—problem-solving pondering—by which DHRP enhances workplace well-being and reveals that this mechanism varies according to the level of exploitative leadership. Originality/value This study addresses the black box problem in strategic HRM literature by examining the relationship between DHRP and workplace well-being via problem-solving pondering. It also investigates the moderating role of exploitative leadership, which influences the strength of this relationship.