Unpacking Resilience in Public Administration: Insights From a Meta‐Narrative Review
这篇元叙事综述整合了49项研究，识别出韧性在公共管理中的三种叙事（维持、恢复、适应），并探讨了其前因（网络与合作、数字技术、领导力）和结果（持续服务、政策价值、制度认同），对学者和实践者理解韧性的多维性有帮助。
ABSTRACT Increasing environmental complexity and uncertainty have made organizational resilience a key concern in public administration. Yet its inherent ambiguity calls for a systematic examination of its conceptualizations, operationalizations, and applications. This meta‐narrative review synthesizes 49 studies, advancing the discourse by identifying three distinct narratives—maintenance, recovery, and adaptability—and exploring how they intersect when public institutions encounter acute shocks versus slow‐burn disturbances. Our analysis further identifies networking and collaboration as the most frequently studied antecedents of resilience, followed by digital technology and leadership. Resilience outcomes are also highlighted—continuous service delivery, enhanced public policy value, and strengthened institutional identity. A key epiphany emerges: Resilience is not merely about responding to crises but also about embedding strategic principles into long‐term governance—balancing top‐down authority with decentralized decision‐making to functionally and structurally address short‐term needs and long‐term transformation. We conclude by identifying implications for research, practice, and education.