当传统餐厅遇到服务机器人:消费仪式、真实性与品牌信任
When traditional restaurants meet service robots: Consumption rituals, authenticity and brand trust
International Journal of Hospitality Management · 2026
被引 0
ABS 3
- Lulu Cheng
- Xi Li 通讯
- Biqiang Liu
- Lili Cheng
服务营销消费者行为品牌管理餐饮业