Build Business Advantage With Real-Time Decision-Making
研究指出成功实时企业具备四项关键能力：实时数据与决策、员工赋权、业务敏捷性和整合客户体验，并通过联合航空、宜家零售和先锋集团的案例加以说明。
Real-time businesses are able to make quick, data-driven decisions, enabling them to dramatically outperform competitors. Research points to four key capabilities that the most successful RTBs have: real-time data availability and decision-making, empowered employees, better business agility, and a more integrated customer experience. Case studies of United Airlines, Ikea Retail, and Vanguard illustrate how those companies have engaged in the four capabilities to become successful real-time businesses.