Dealing with Overload in a Supportive Workplace: Individual Strategies in Response to Unpaid Overtime Work
研究了在非高强度工作文化的支持性环境中，员工如何通过接受、忍受、回避和隐藏四种策略应对无偿加班，并发现这些策略随时间动态变化，受个人对加班的看法和对理想员工形象的顺从或抵抗影响。
This article examines the subjective experience of work overload in a supportive workplace characterized by a non-intensive working time culture. Drawing on interviews with employees, we identify a typology of strategies used to cope with unpaid overtime work—embracing, bearing, avoiding, and concealing. These strategies are shaped by how individuals frame overtime and by their compliance with or resistance to the ideal worker image. Our findings show that responses are dynamic, with individuals navigating between strategies over time. By situating these dynamics in a supportive rather than intensive context, we refine understandings of both overtime and the ideal worker image, highlighting how passion and autonomy are mobilized to justify unpaid extra hours. In doing so, the study contributes to broader discussions on time use, temporal norms, and the lived experience of overload.