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一种用户购买动机感知的产品推荐系统

A User Purchase Motivation-Aware Product Recommender System

Information Systems Research · 2026
被引 1 · 同刊同年前 3%
人大 AFT50UTD24ABS 4*

中文导读

提出STB指标和UPSTAR推荐器,仅用交易序列和商品属性区分稳定偏好与探索性购买动机,在三个电商数据集上提升推荐准确性和探索性商品发现能力,帮助零售商精准营销。

Abstract

Retailers struggle to match recommendations to why customers buy. We introduce a practical framework that distinguishes two core, actionable purchase motivations, stable preference and exploratory intent, and present STB, a data-efficient measure that infers which motivation drives each item purchase using only transaction sequences and item attributes. Building on STB, we develop UPSTAR, a motivation-aware recommender that separates users’ behavior into stable-preference and exploratory subsequences and fuses their signals for next-item prediction. Across three real-world e-commerce data sets, UPSTAR substantially improves accuracy and, importantly, advances the system’s ability to surface genuinely exploratory items that drive discovery and cross-category sales. For practitioners, our method enables more targeted marketing: promote reliable items to preference-driven buyers while exposing exploratory buyers to curated novelty, improving conversion and long-term engagement. For platform policy and operations, motivation-aware recommendations support inventory planning, personalized promotions, and responsible diversification of exposure without requiring surveys or extensive auxiliary data. Implementation requires only existing transaction logs and item metadata, making it immediately deployable for large-scale retail systems.

推荐系统电子商务用户行为分析营销策略