Balancing Digital Transformation and Modernization: Pathways for Public Managers
研究公共部门中数字现代化与转型的关系,通过访谈发现两者可并行实施,提出混合策略以平衡运营稳定与创新,为管理者和学者提供实践与理论启示。
ABSTRACT This study examines the interplay between digital modernization and transformation in the public sector, challenging the notion that they are mutually exclusive strategies. Through interviews with public sector leaders, we find that modernization and transformation can be jointly implemented rather than managed as competing efforts. Thus, we highlight hybrid strategies that integrate both approaches, allowing public organizations to balance operational stability with innovation in their overall digital evolution. Our findings offer practical insights for practitioners seeking to align system structures, methodologies, and procurement strategies with the realities of digital change. For scholars, this article lays the groundwork for future research on how modernization and transformation can co‐evolve in public administration, thus challenging existing dichotomies and opening new avenues for investigation.