Mitigating the toxic experience of knowledge theft: An exploration of interventions
研究知识盗窃(同事故意窃取工作成果或想法)如何引发受害者的愤怒情绪,并测试两种干预措施(如强化正当所有权)来减轻这种毒性影响,对管理者和组织有实践指导意义。
Abstract Drawing on research on toxic emotions and toxic climates, we investigate the emotional consequences of knowledge theft—when a colleague intentionally takes credit for our work or ideas. In two experimental studies, we highlight the central role of perceived loss in the relationship between the experience of knowledge theft and the anger it elicits in victims. Furthermore, we propose and evaluate two practical interventions that leaders and colleagues can implement to mitigate the toxic emotional effects of knowledge theft and to restore what was lost. Our experimental results demonstrate that when leaders and colleagues amplify rightful ownership, knowledge theft victims' anger is reduced as ownership is restored. By implementing preventative measures that acknowledge and protect idea ownership, organizations can interrupt the toxicity of knowledge theft and mitigate its detrimental consequences on victims.