The Double-Edged Sword of Entrepreneurial Orientation: Product Recalls and the Role of COO Power
研究发现创业导向会增加企业产品召回风险,因为其冒险行为分散了管理层对质量控制的注意力,而首席运营官权力能调节这一关系,但效果取决于产品生命周期。
This study examines how entrepreneurial orientation (EO) influences firms’ likelihood of product recalls. Integrating EO and upper echelons theory, we first argue that EO’s bold, variance-enhancing actions increase a firm’s product recall risk by diverting managerial attention away from quality control. Using 23 years of data on U.S. public firms, we find that EO increases recall likelihood. Second, we argue that this relationship is moderated by chief operating officer (COO) power, and the effectiveness of COO power is contingent on the firm’s product life cycle context. Empirical analyses support our theory and offer new insights about EO’s potential downsides.