我无法将自己一分为二(或五):高要求与高互依工作环境中的工作重塑

I Can't Split Myself in Two (or Five): Job Crafting in Highly Demanding and Interdependent Work Environments

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2026
被引 0
人大 AABS 4

中文导读

通过对欧洲一家汽车公司81名同时参与多个敏捷团队的员工进行访谈,研究揭示了三种避免型工作重塑策略(消除任务、减少任务投入、将任务安排在不受打扰的时间段),这些策略虽降低员工情绪耗竭,却加重同事负担并拖慢团队进程。

Abstract

ABSTRACT Employees in highly demanding, interdependent work environments face a dilemma: while avoidance‐focused job crafting can preserve their own well‐being, these self‐initiated changes to their jobs could negatively affect coworkers. Drawing on qualitative interviews with 81 employees concurrently working for multiple agile teams in a European automotive corporation, we explore how employees navigate this dilemma. Our findings reveal three primary job crafting strategies—eliminating tasks, reducing task investment, and scheduling tasks in uninterrupted time blocks—that decrease employees' emotional exhaustion yet burden coworkers and slow team processes. We identify two distinct pathways for navigating this dilemma: in self‐oriented job crafting, employees announce their strategies unilaterally and implement them despite coworkers' objections, shifting the burden of interdependence onto coworkers and fueling coworker frustration; in prosocial job crafting, they openly suggest crafting strategies, discuss them with coworkers, and adjust plans to balance self‐preservation with coworkers' needs, thus partially internalizing the burden of interdependence. Our study advances research on socially embedded job crafting by revealing contrasting ways to manage interdependence. It also extends job crafting research by showing when and why avoidance crafting can effectively mitigate high job demands and by illustrating how avoidance and approach crafting can blend within a single strategy.

工作重塑工作互依性敏捷软件开发工作倦怠团队协作