人工智能在公共行政中的实施:数字时代的前景与挑战

Implementation of artificial intelligence in public administration: Prospects and challenges of the digital era

International Review of Administrative Sciences · 2026
被引 0
ABS 3

中文导读

通过比较奥地利、比利时、丹麦、芬兰和乌克兰的政策法律文件,识别出三种AI部署模式(技术官僚型、参与型和适应型),并提出了行政AI准备模型,帮助理解AI在政府中的伦理和制度影响。

Abstract

The study aims to examine the opportunities and risks associated with the integration of artificial intelligence (AI) into public administration processes. For this purpose, the advantages and disadvantages of using AI were analysed. The study employed a qualitative comparative analysis of policy and legal documents from Austria, Belgium, Denmark, Finland and Ukraine to identify patterns of AI integration in public administration. Three forms of AI deployment are identified by the analysis: technocratic, participative and adaptive. These models each represent varying degrees of institutional readiness and governance maturity. The results show that although AI improves decision-making, efficiency and transparency, scattered data systems, uneven institutional coordination and restricted interoperability frequently impede its practical application. The study presents the Administrative AI Readiness Model, a conceptual framework that connects the adoption of AI's technological, ethical and human-capital aspects. Limitations include the use of secondary data, findings that are interpretive rather than empirical and the fact that regulatory developments are provisional. In spite of this, the study advances understanding of how ethical and institutional factors influence responsible AI governance in government. Points for practitioners Artificial intelligence (AI) enables automation of routine tasks in public administration, improving service delivery. AI integration enhances data-driven decision-making and resource allocation in government. Implementation challenges include cybersecurity, privacy protection and ethical considerations.

公共管理人工智能数字政府政策分析