Critical Thinking in AI-Assisted Deontologically-Governed Professional Decision-Making: When and How Explainability, Reliability, and Transparency Matter
通过三项实验,研究了在AI辅助的专业决策中,可解释性、可靠性和透明度如何影响从业者的批判性思维,发现可靠性是驱动批判性思维的关键因素。
Critical thinking is a central safeguard for responsibility and accountability in deontologically-governed professions. Artificial intelligence (AI)-assisted decision-making is increasingly being integrated within these professional workflows. However, AI introduces autonomy, learning, and inscrutability, disrupting critical, reflective, decision-making processes. Given these challenges, this research systematically unpacks how embedding explainability, reliability, and transparency into AI fosters critical thinking. Employing a multi-method approach combining cognitive neuroscience, behavioral and self-report measures, we conducted three experiments with practicing professionals tasked with realistic AI-assisted scenarios. Experiment 1 assessed varying levels of AI-generated reconstructive causal explanations under consistent reliability, Experiment 2 introduced variable reliability. Experiment 3 added transparency through model confidence scores. Results reveal that minimal reconstructive explanations enhance analytical reasoning under reliable conditions, while epistemic uncertainty drives critical engagement when reliability varies. Transparency offers limited restoration of explainability benefits. These findings suggest AI reliability primarily drives critical thinking, informing AI design that preserves professional responsibility and accountability.