工作不稳定与职场监控体验

Work Precarity and Workplace Surveillance Experiences

Journal of Business and Psychology · 2026
被引 0
ABS 3

中文导读

基于美国全国代表性调查数据,研究发现工作不稳定的工人更可能遭受电子绩效监控,且对此有更负面的心理反应,而监控也反映了并加剧了职场权力不平等。

Abstract

Abstract Electronic performance monitoring (EPM) is increasingly used to track workers’ behaviors, often without their input or consent. While prior research has documented mixed effects of EPM on stress and performance, these outcomes must be understood in the broader context of work precarity. Drawing on a nationally representative survey of US workers ( N = 2515), we examine how structural and psychological precarity relate to both the presence and perceived intrusiveness of EPM. Results show that precarious workers are more likely to be subjected to EPM, to experience more intensive monitoring, and to report more negative psychological reactions to surveillance. Positive perceptions of EPM, such as beliefs that it improves safety or productivity, were more common among workers with greater security and control. These findings suggest that EPM functions not only as a technological intervention but also as a mechanism reflecting and reinforcing existing power imbalances in the workplace. The discussion considers implications for psychological theory, regulation, and policy, highlighting the need for equitable implementation of monitoring practices in an era of increasing workplace surveillance.

工作不稳定职场监控工业与组织心理学电子绩效监控