注意力和情感如何驱动慈善众筹中的捐赠?用户对图像内容的认知和生理反应的实证研究

How do attention and emotion drive donations in charitable crowdfunding? An empirical study of users’ cognitive and physiological responses to image content

European Journal of Information Systems · 2026
被引 0
ABS 4

中文导读

通过在线和实验室实验,研究了医疗众筹中不同图像类型(疾病图像、群体图像)对捐赠者注意力和情感的影响,发现疾病图像和群体图像更能吸引注意并促进捐赠。

Abstract

This study investigates the attentional and emotional impact of different image types in medical crowdfunding campaigns, and how these images impact donations. Building on signaling theory and evolutionary explanations for the drivers of altruism, we hypothesized that donors will be more likely to support campaigns with images that depict illness than campaigns with images that do not, and that donors will be more likely to support campaigns with images that depict groups than campaigns with images that depict individuals. We performed an online experiment and a laboratory experiment to test these hypotheses. The results support the hypotheses. Further, consistent with our evolutionary explanations of altruism, we find that images that depict illness receive more immediate attention and arousal than other images, and images that depict multiple individuals receive more total attention than images of individuals. These findings provide valuable insights to help understand how visual information in medical crowdfunding triggers the prioritization of specific fundraisers among potential donors.

慈善众筹图像内容注意力情感捐赠行为