To give or not to give? The influence of relative status and tie strength on feedback giving
基于社会交换理论,研究了反馈提供者与寻求者之间的相对地位和关系强度如何影响高质量反馈的给予,发现相对地位有正向影响,而关系强度起负向调节作用,且心理安全感是中介机制。
Abstract Feedback giving is important for individual performance and creativity. However, obtaining high‐quality feedback can be challenging. We argue that considering feedback giving from a relationship perspective can help clarify this phenomenon. In this research, based on social exchange theory, we investigated how the social relationships between feedback seekers and feedback providers influence feedback giving. Through a recall‐based experiment, a scenario‐based experiment, and a multiwave field survey, we found that feedback providers' relative status positively influenced their high‐quality feedback provision, and tie strength negatively moderated this relationship. Furthermore, we discovered that the joint effect of relative status and tie strength was mediated by perceived psychological safety. The research findings provide valuable insights into how the relationship between feedback providers and seekers influences high‐quality feedback provision.