让我来去影响你!去影响内容的影响

Let me deinfluence you! The impacts of deinfluencing content

Journal of the Academy of Marketing Science · 2026
被引 1 · 同刊同年前 5%
人大 AFT50ABS 4*

中文导读

研究了社交媒体上影响者发布“去影响”内容(即劝阻购买某些产品)如何通过降低消费者对其动机的怀疑来提升可信度,进而增强后续推荐产品的购买意愿,但若影响者此前劝阻过的品牌与之合作,则推荐效果会减弱。

Abstract

Abstract Social media influencers strive to establish themselves as knowledgeable, desirable sources of information for consumers’ purchase decisions. However, the glut of sponsored product endorsements on social media fuels consumer skepticism and undermines influencer trustworthiness. Arguably, deinfluencing content —organic social media posts in which influencers discourage consumers from purchasing certain products—might help restore trust. Drawing on influencer marketing research, attribution theory, and persuasion knowledge, the authors derive a conceptual model to predict how deinfluencing content affects consumers, influencers, and brands. With a specific focus on short, vertical videos, a pilot study and four preregistered experiments involving 1,456 participants demonstrate that deinfluencing content enhances influencer trustworthiness by reducing skepticism about their motives, which thereby strengthens consumers’ purchase intentions toward subsequently endorsed products. However, the effectiveness of influencer recommendations diminishes if they appear in sponsored collaborations with brands whose products the influencers have previously discouraged. These findings offer theoretical insights into the evolving landscape of influencer communications and provide actionable implications for influencers seeking to build trust-based relationships with online audiences, as well as for brands considering collaborations with influencers who share deinfluencing content.

社交媒体影响者营销消费者行为信任