How does temporal content on social media influence engagement behaviors? The roles of experiential messages and visual features
研究企业发布的限时内容(如Instagram故事)如何通过体验型信息和暖色调视觉特征,影响消费者的持续关注和推荐行为,基于524和788条样本的两项实证分析。
Many firms post temporal content on social media—that is, organic publications that are visible on their profiles for a limited time—to leverage consumers’ “fear of missing out” and to elicit strong reactions. This research investigates how temporal content drives consumer engagement behaviors, specifically sustained attention and recommendation behaviors. We focus on two key elements of social media content: (1) the type of message, particularly experiential messages; and (2) the visual features used to convey it, specifically addressing the inclusion of warm colors. We conducted two studies. The first used a sample of 524 Instagram Stories and employed negative binomial regression; the second utilized 788 Instagram Stories and fuzzy set qualitative comparative analysis. Findings show that the interaction between messages and colors determines the overall effect of the temporal content, and six configurations trigger higher consumer engagement. A sensitivity analysis corroborates similar results regarding permanent content.