Level Up Your Crisis Management Skills
研究发现，成功管理危机的领导者并非天生擅长，而是通过投入时间在七个关键领域（7C）培养成熟度，包括应急计划、跨部门协调、透明沟通等。
Leaders who have successfully managed crises in governments and large organizations aren’t innately better at it. Interviews with high-level leaders in a variety of industries found that people with strong crisis management skills have invested time and effort to develop maturity in seven key areas, dubbed the 7C’s: contingency planning, cross-functional coordination, transparent communication, compassion, confrontation of hard truths, control, and continuity.