The hidden heat: impostor phenomenon in global kitchen brigades
研究了酒店业厨房团队中冒充者现象的成因、影响及机制，发现有毒工作文化、无效领导和结构性不平等是关键因素，对管理者改善员工心理健康有参考价值。
Purpose Drawing on the concept of the impostor phenomenon (IP), this study aims to examine the causes, influences, outcomes and the mechanism of IP in the overlooked context of hospitality. This study also aims to explore the contextual influence on the development of IP. Design/methodology/approach Using a critical realist lens, the authors applied narrative and deductive analysis to examine the antecedents and consequences of impostor experiences among 235 chefs. Findings This study reveals that IP in hospitality is a complex, context-dependent experience shaped by toxic workplace cultures, ineffective leadership and structural inequalities within professional kitchens. The findings highlight working conditions as a critical contextual condition influencing the IP in this occupational setting. Practical implications Addressing IP requires supportive leadership, mental health initiatives and inclusive career development. Originality/value This study is unique in both scale and depth, offering a conceptual and empirically grounded understanding of the origin, antecedents and impact of IP within the hospitality context.