The impact of discount strategies on consumer-brand identification in luxury hotels: The roles of time scarcity and celebrity endorsement
通过四项实验,研究了时间稀缺促销(相比常规促销)如何通过感知象征价值提升消费者品牌认同和预订意愿,并发现名人代言和互依型自我建构会增强这一效应。
In the context of fierce market competition, luxury hotels face the strategic challenge of maintaining brand prestige while enhancing consumer appeal. Four experiments investigate the effects of two promotion practices (time scarcity vs. regular) on consumer perceptions and brand relationships, as well as the role of celebrity endorsements and the moderating effect of self-construal. The findings show that time scarcity promotions yield a more positive effect on consumer-brand identification and booking intentions through perceived symbolic value. It further finds two moderators, namely celebrity endorsements and self-construal, and the main effect is strengthened when consumers with an interdependent self-construal encounter time scarcity promotions. The research advances understanding of luxury service marketing by identifying the conditional effects of promotional tactics and deepens the insight into how high-end brands balance promotional efficiency and brand prestige.